Q1: Do these inverters have international certifications?
Yes. Our hybrid solar inverters comply with CE, IEC, and relevant safety standards.
Q2: What is the warranty and after-sales support?
Standard warranty is 2 years. We provide technical documentation, remote support, spare parts and on-site technical training to ensure long-term operation.
Q3: Can these inverters be customized for different markets?
Yes. We offer OEM/ODM services, including custom branding, packaging, and firmware settings. Parallel kits and monitoring systems can also be tailored to project requirements.
Q4: What’s the production capacity and lead time?
Typical lead time is 7–25 working days depending on order size. Our production capacity allows for bulk shipments.
Q5: Are these inverters compatible with different battery brands?
Yes. The inverters support RS485 BMS communication, making them compatible with most leading lithium battery BMS brands. We also provide a compatibility list for easy integration.
Q6: Can they be used in large projects with multiple units?
The 5KW 48V/P model supports parallel operation up to 9 units, ideal for mini-grids or commercial systems.
Q7: How do you support overseas partners?
We provide:
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Marketing materials (datasheets, manuals, photos, videos).
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Engineering support for system design and sizing.
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Flexible shipping options (EXW, FOB, CIF).
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Training for installers and distributors.
Q8: Do you offer bundled systems with batteries and panels?
Yes. We can supply complete solar energy systems including inverters, lithium batteries, solar panels, and controllers, allowing contractors and wholesalers to source everything from one supplier.